Alpha88 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how alpha88 collects, uses, stores, and protects the personal information of users who register for or use our platform. Please read this policy carefully before using our services.
Effective Date: 1 January 2026 — This policy applies to all registered users of the alpha88 platform.
Types of Information We Collect
User Account Information
During registration, we collect your full name, email address, phone number, and required identity verification details. This information is used to verify your identity, manage your account, and maintain platform security. Users are responsible for ensuring that the information provided is accurate and kept up to date.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your chosen payment method, such as bank account number, account holder name, and transaction details. All financial information is handled with encryption and is not retained unnecessarily once a transaction is complete.
Device & Browser Information
We collect technical information such as device type, operating system, browser type, IP address, and screen resolution. This data is used to ensure the platform runs smoothly across all devices, detect suspicious activity, and improve the mobile user experience.
Platform Usage Data
We record usage patterns such as pages visited, games played, session duration, and settings preferences. This information helps us understand user needs, improve our services, and deliver more relevant content to Malaysian users.
How We Use Your Information
The information we collect is used solely for legitimate purposes necessary to operate the alpha88 platform properly. We do not use your data for any other purpose without your explicit consent.
The primary purposes for which we use your data include:
- Processing account registration and user identity verification
- Managing MYR deposit and withdrawal transactions
- Detecting and preventing fraud and illegal activity on the platform
- Complying with legal and regulatory requirements applicable in Malaysia
- Providing effective customer support and responding to enquiries
- Sending important notifications related to your account, transactions, or policy changes
- Improving user experience based on aggregated usage data
Alpha88 will not sell, rent, or share your personal information with third parties for marketing purposes without your prior consent.
Permitted Use of Data
- Account management and security
- MYR financial transaction processing
- Fraud prevention and security
- Compliance with Malaysian law
- Platform & Service Improvements
- Customer support and account communications
Use of Cookies and Tracking Technologies
The alpha88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. Cookies are small files stored on your device when you visit our platform.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login, session security, and language preferences.
- Performance Cookies: Collecting data on how users interact with the platform for internal analytics purposes.
- Functional Cookies: Remembering user preferences such as display settings and game preferences.
Cookie Controls
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality.
- Session cookies expire automatically upon logout
- No third-party advertising cookies installed
- Users can delete stored cookies through their browser
Data Storage, Security & Third-Party Sharing
All alpha88 user data is stored on servers protected with SSL encryption and strict access controls. We limit access to personal information to only those staff members who need it to carry out their responsibilities.
Data is retained for the duration your account remains active, and for as long as required by law or for dispute resolution purposes following account closure.
Regarding third-party sharing, alpha88 only shares user data in limited circumstances: with trusted payment service providers to process MYR transactions; with legal authorities when required under Malaysian law; and with technical service providers bound by strict confidentiality agreements. All such third parties are prohibited from using your data for any other purpose.
Your Rights Over Your Personal Data
As an alpha88 platform user, you have certain rights regarding the personal information we hold about you:
- Right of Access: You have the right to request a copy of the personal information we hold in relation to your account.
- Right to Rectification: You may request corrections to inaccurate or incomplete information via your account settings or by contacting support.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
- Right to Object: You may object to the processing of your data for specific purposes that are not essential to the core operation of your account.
Policy Changes & How to Contact Us
Alpha88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices or new legal requirements. Users will be notified of any material changes via the platform or their registered email.
Continued use of the platform after any changes are published will be considered acceptance of the updated policy. We encourage you to review this page periodically to stay informed of our latest privacy practices.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, you can reach the alpha88 support team by email at [email protected]. Our team will endeavour to respond within a reasonable timeframe.
For more information about our platform, you are also welcome to visit the FAQ or About Us.
Related Documents
Read other policies related to your use of the alpha88 platform:
Questions About Your Data?
Contact the alpha88 support team if you wish to access, correct, or delete your personal data. You may also proceed to the platform to start using our services.